I had to pay bills this morning and this is what I discovered:

Case #1: MCI
They messed up switching our account over when we moved and deleted the mileage program we had with Northwest Airlines. I’d asked them if they had and they promised to do it. Apparently, THEY SCREWED UP!!!!!!!!!!! Lost mileage because of their stupidity: about 1500-2000 miles before the benefits kick in again. Considering we’re only with them for the mileage (it gets us closer to free tickets), I think I’m going to look into someone else.

Case #2: LMH Health Systems
This is the hospital where we lived in Newark. They are under much fire because of incompetent hiring practices and mistakes made in patient care. (In my case, they gave me Demerol [made me vomit uncontrollably and dehydrated me] which is in the same class as codeine [which I am very allergic to] and then they sent me home with Percocet which has a codeine derivative. The only reason I didn’t end up worse than I was is that I read the label in my drugged state and sent the meds back.) Apparently, their ineptness extends to their billing department. They neglected to change the billing address on our account (as well as making sure the *names* were correct — they gave me Jon’s last name and apparently can’t seem to figure out how to change it in the database) and when I realized I hadn’t seen a bill from them in a month, I called. They said they’d sent one out and were about to declare us delinquent on our payment schedule. I explained to them that we’d moved two months ago and that we had done the address change thing four times on the last two bills. (In other words, they screwed up because they neglected to do anything other than credit the check. It’s not like this is hard.)

Why oh why are people this stupid handling my information?!?!?!?!?!?